Managing Customer Satisfaction When IT Fails!

Description

Sponsored by IBM Red Hat- Join the Dynatrace team discuss a journey of observability! Infrastructure outages or production code bugs (and the disruptions they cause) are unavoidable. But what can we do to mitigate the impact to our customers? Wouldn’t it be great to know exactly which users were impacted by an IT issue or outage, what they were doing, and where? Dynatrace does this and more on a single plane of glass. From bare metal to serverless, zOS to Kubernetes, or on-prem to multi cloud, Dynatrace monitors your entire IT footprint (and the applications you run) in a single place.