Job Title: Sales Engineer

Reports to: Director, Sales Engineering

Summary/Objective:

The Sales Engineer will perform pre-sales technical support activities for colocation and network connectivity services. They will have superb communication skills and confidence in giving presentations and provide industry thought leadership.  The Sales Engineer will independently prioritize and track competing schedules, and proactively anticipate and complete complex tasks.

This position requires close collaboration between many key internal departments and will work closely with the regional Sales team as a subject-matter expert. They will evaluate technical requirements of new sales opportunities and develop solutions to ensure all customer requirements are met or exceeded. As an integral part of the sales process, they will be responsible for fostering relationships with our customers, prospects, and partners.

Essential Functions 

• Assist with preparing quotes, proposals, and RFI/RFP responses.
• Partner with the sales team to develop winning strategies and presentations.
• Design solution and supporting documents for customer and partner sales opportunities.
• Create supporting technical drawings when necessary (working knowledge of Visio a plus).
• Engage and often lead sales discussions with prospects, customers, and partners (either in person or via video calls).
• Maintain positive customer relations throughout the sales process in support of earning customers current and future business and trust.
• Technical liaison between customers and Evoque Product and Operations teams to ensure supportable solutions and designs.
• Ensure a smooth transition, post-sales, to our implementation team
• Periodic travel for customer meetings, trade shows, conferences, and training.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
• Ability to gain trust and respect from coworkers, customers, partners, and vendors
• Easily adaptable to a fast-paced business environment.
• Ability to apply engineering, technology, or other related principles to product sales.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software (PowerPoint, Excel, Visio).
• Leadership, Integrity/ethics, Analytic intelligence, Customer Service, Communication skills, Decision Making, Authenticity, Business Acumen, and Time management.

Work Environment: Corporate Office (Hybrid) or Remote 

Physical Demands

• Occasional lifting of 20 lbs. or less.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work  

• This is a full-time position. Days and hours of work are Monday through Friday from 8:30 a.m. to 5 p.m.

Travel

• 30% or less travel is expected for this position.

Required Education and Experience

• Bachelor's degree in Engineering or field related to products and services being sold preferred.
• Minimum of 5-7 years sales engineering experience (or equivalent) in the Data Center or Colocation industry with an in-depth understanding of the sales process.
• General knowledge of Networking, IP routing/subnetting, BGP, and Cloud On-Ramps.

Additional Eligibility Qualifications

• Strong in-depth working knowledge of data center infrastructure and management (mechanical and electrical systems).
• Comfortable with modeling different solutions based on kilowatt delivery to a customer environment.
• Cloud services, storage, and experience with other technologies found in our customers’ environments highly desired.
• General understanding of telecommunication terms (Telcom platform and delivery options).
• Experience in selling complex solutions.
• Product knowledge - knowing and explaining product features/benefits and competitive position, understanding customer's business operations and needs, understanding and responding to competing offers, gathering and applying market knowledge.
• Ability to communicate complex solutions to a wide variety of audiences and demonstrate how the proposed solution meets or exceeds customer requirements.

Work Authorization/Security Clearance (if applicable)

AAP/EEO Statement

Evoque provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Evoque complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Evoque expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Evoque employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.