BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/Denver BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:Mountain Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:Mountain Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Denver:20211118T093000 DTEND;TZID=America/Denver:20211118T103000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:A CX Moment with the City of St. Paul DESCRIPTION:Rapid digital innovation is no longer associated with just the private sector. Instead\, digital transformation in the public sector evolved from incremental improvements to disruptive technologies. As a result\, the last two years revolutionized the private and public sectors alike\, changing how organizations communicate with their customers or constituents.The City of St. Paul has a policy of "radical hospitality." Hear how the digital services team is building hospitality into everything they do\, including their Zendesk implementation. Drew and Mary will answer questions on executive buy-in\, channel usage\, and a better way for the city to engage with their community.You'll leave understanding how to navigate a customer-first strategy with a universal approach.\nRegister here. Not able to join us? Register anyway\, and we'll send you the on-demand link after the event. X-ALT-DESC;FMTTYPE=text/html:
Rapid digital innovation is no longer associated with just the private sector. Instead\, digital transformation in the public sector evolved from incremental improvements to disruptive technologies. As a result\, the last two years revolutionized the private and public sectors alike\, changing how organizations communicate with their customers or constituents.
The City of St. Paul has a policy of "\;radical hospitality."\; Hear how the digital services team is building hospitality into everything they do\, including their Zendesk implementation. Drew and Mary will answer questions on executive buy-in\, channel usage\, and a better way for the city to engage with their community.
You&rsquo\;ll leave understanding how to navigate a customer-first strategy with a universal approach.
Register here. Not able to join us? Register anyway\, and we&rsquo\;ll send you the on-demand link after the event.
LOCATION: UID:e.1021.477452 SEQUENCE:3 DTSTAMP:20240328T165648Z URL:https://members.coloradotechnology.org/eventscalendar/Details/a-cx-moment-with-the-city-of-st-paul-483763?sourceTypeId=Hub END:VEVENT END:VCALENDAR